Ever growing traffic volume and operational complexity coupled with increasingly volatile demand has boosted the occurrence of disruptive events across all transportation modes. Airlines, but also rail operators and logistics companies suffer from significant costs of irregularities, not to mention severe customer dissatisfaction. Thus, it is indispensable for transportation companies to develop world class capabilities in foreseeing, avoiding, and ultimately managing disruptions. Levers for efficient disruption recovery are multifold and include resilient planning structures, appropriate technological support, or real-time transparency about the availability of resources.
M2P owns a world class optimizer for disruption recovery (ORCA) with proven performance. Based on this unique asset, we can help both clients with an existing tool support and without that capability bring their disruption management practices to the next level, and benefit from dropping cost and increased customer loyalty.